Terms and Conditions B2C 

Your privacy is important to both you and us. It is important that you know that we do our utmost to ensure your privacy in Commute. 

GDPR - General Data Protection Regulation  


When downloading the app and subsequent registration and use of the app, the phone number, email address, name, age, address, location data, registration number of the car, photo of car and photo of you are registered. Driving licenses are not registered, as you a user only have to confirm ownership of one.  



Upon download, CommuteApp users automatically consent to CommuteApp being able to use the registrations to fulfill the possibility of motivating people to move green. The consent means that the necessary registrations will be made available to CommuteApp's users, and that CommuteApp & its partners can contact users directly with special offers, news and information.  


As a CommuteApp user, you have the right to access all personal data that CommuteApp has registered with in regard to your user. CommuteApp's users have the right to correct any incorrect registrations. A user can make changes or delete in submitted registrations at any time. CommuteApp's users have the right to have registrations deleted by writing to support@commuteapp.dk. CommuteApp's users agree that registrations may be used for internal statistical purposes. 


General principles: 


CommuteApp is required by applicable rules to make sure that registrations have been obtained in a lawful, reasonable and transparent manner. CommuteApp uses registrations only to fulfill the purpose of the business – to motivate people to move green – and to record only information necessary to achieve this purpose. CommuteApp is responsible for deleting or returning registrations when it is no longer necessary to hold the registrations. CommuteApp is responsible for the fact that registrations do not come to the attention of unauthorized persons. CommuteApp is responsible for the fact that a data processor agreement has been entered into with all partners who process registrations on behalf or on instructions from CommuteApp. CommuteApp will ensure as far as possible that registration handling is safe and with an appropriate level of security and privacy protection. CommuteApp will immediately notify the Danish Data Protection Agency if CommuteApp become aware of a personal data breach. 

Insurance and disclaimer


When downloading the developed app, the user must accept that the user is informed of and accepts applicable liability and insurance rules – including that the user is responsible for: 

  • The driver of the vehicle holds a valid driver’s licence for the vehicle proposed for the carpooling and his/her vehicle proposed is fully functional, roadworthy and has all requisite road tax and vehicle insurance and registration;

  • The driver shall drive safely and in accordance with the highway code and applicable laws and regulations in force;

  • The users shall ensure respectful, moral and good behaviour within the vehicle during the carpooling.

  • That the user is not in CommuteApp's service and is thus not an employee of the Company.

  • That the user is therefore liable for all his own harmful acts and omissions. This applies to all self-harm, other users and third parties and applies to both personal and property damage.  

  • That the Company is not responsible for personal or property damage that the user himself or relatives may be inflicted by other users or third parties;

  • That the Company alone provides a service for the purpose of establishing ridesharing between users and therefore cannot be held liable for the harmful actions or omissions of users, and that the Company has not taken out insurance to cover any insurance claims incurred and that it is therefore up to the user himself or herself to take out any necessary or desired insurance to cover losses in this regard;

  • That the Company is not responsible for any opinions, representations and registrations provided and uploaded by other users;

  • That the Company is not responsible if other users act in violation of applicable laws and regulations in force;